Traditional IT support is broken.
There’s a reason for the less-than-pleasant stereotype of the “IT guy”. You know what we mean — the idea that IT staff only shows up after breakdowns occur, talks down to clients and employees, and disappears after the “repair” only to drag his or her feet when asked for any further answers or assistance.
That stereotype is due to traditional “break-fix” methods of providing IT services.
“Break-fix” IT support is the worst of all worlds — late response times, vague answers or no answers at all, and “repairs” that only lead to more problems. When your IT support provider is more interested in handing over an invoice than they are in getting the job done right, you’ll waste time and money investing in “support” that does nothing but let you down.
All that unnecessary downtime breaks down your bottom line.
At BACS, we’ve rejected “break-fix” IT support and embraced a better way — Managed IT. What is Managed IT? Why is it a better choice than traditional IT support? We’ve put together a quick guide to walk you through why Managed IT services is the best choice for a successful, growing business!
All you have to do is fill out the form to the right to begin your FREE ebook download and take the first step towards IT support that really works.