The following is an excerpt from an interview Mike Kushner once gave to the San Jose Mercury News regarding ‘tech stress’ in the workplace.
The signs of tech stress are everywhere: The iPhone junkie freaking out over his contacts being swallowed alive by the new iOS 7 software. The office manager furiously swimming upstream against a never-ending flood of emails. The angry home-office worker hyperventilating over a computer virus and taking it out on a guy like Mike Kushner.
“We see people crying, we see people angry, we have people lash out at us because we can’t recover what they’ve lost,” says Kushner, the co-owner of Bay Area Computer Solutions, which provides Peninsula-based paramedics for the digitally desperate. “People are under incredible pressure these days because of how dependent everyone is on their computers and especially their smartphones. We get calls from CEOs with email problems and they’re going crazy, so it’s a good thing I took psychology classes in college because it helps me calm talk them off the ledge.'”
The rest of the article can be found here.
While three years have passed since Mike gave that interview, we have found that the incidence of tech stress in the workplace has not fallen, but risen. It is more common than ever for employees even in lower-level positions to be constantly digitally connected both during work hours and at home, leading to a loss of productivity and a feeling of constant overwhelming anxiety.
When dealing with constant connection, disconnection becomes even more essential to your employees’ ability to manage their workloads.
We recommend the following strategies to help fight ‘tech stress’ in the workplace:
BACS can help you build and maintain a stress-free network for your employees. We provide essential Managed Services, with everything from IT Support to Security Services and Business Technology that keeps your company running at peak efficiency. We’re based out of San Francisco and can provide high-tech services for high-tech clients, ready to help everything from startups just getting off the ground to large enterprises with specialized industry requirements.